Privacy Policy for Ceylon Market Store
1. Introduction
Ceylon Market Store is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you make a purchase or sign up for our newsletter, we collect information such as your name, email address, billing and shipping addresses, phone number, and payment details.
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences and tracking your activities on our site.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping updates, and processing payments.
- To Improve Our Services: We analyze usage data to improve our website, products, and services.
- To Communicate with You: We use your contact information to respond to your inquiries, send you updates, and provide customer support.
- Marketing: With your consent, we may send you promotional materials and newsletters. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email.
4. How We Share Your Information
Ceylon Market Store does not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in processing payments, shipping orders, or providing customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure encryption technologies for data transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
7. Cookies and Tracking Technologies
Ceylon Market Store uses cookies and similar technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will apply to your continued use of our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at contact@ceylonmarket.store.
10. Governing Law
This Privacy Policy is governed by the laws of Sri Lanka. Any disputes arising from this policy or the use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.